Troubleshooting Safari

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Request Modification — Delay Request
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Endpoints — Groups API
Guides
Inspect traffic and apply modifications from Chrome DevTools using Requestly
Know if a rule executed on the page
Debug HTTPs requests in iOS Simulator
Modifying response asynchronously
TroubleShooting
System Wide Proxy Not Working (macOS)
Troubleshooting Safari
Disable System Wide Proxy (MacOS)
Rules Not Working
Troubleshooting: Untrusted SSL certificate
Subscription & Billing
Billing Team
Getting Started
Introduction
Quick Start Guides — Make API Call
Quick Start Guides — Record new Session
Quick Start Guides — Create New Mock API
Downloads
Change Logs
Quick Start Guides — Create First Rule
Security & Privacy
Installation
Browser Extension
Desktop App
Setup
Safari Browser
Android Apps
IOS Apps
NodeJs
Terminal
Desktop Browsers
Inspect Traffic
Overview
Filtering Traffic
Save Session
Create Rule while inspecting Traffic
Import/ Export Network Sessions
API Client
Overview
Make an API Request
Replay request from History
Import from cURL
HTTP Rules (Modify Traffic)
Overview
Request Modification — Redirect URL (Map Local, Map Remote)
Request Modification — Replace Strings (Switch Hosts, API Endpoints)
Request Modification — Modify Headers
Request Modification — Modify Request Body
Response Modification — Modify Response Body
Request Modification — Modify Query Params
Response Modification — Modify DOM/Inject scripts
Request Modification — Modify User Agents
Request Modification — Delay Request
Response Modification — Cancel Rule
Organizing Rule — Grouping
Organizing Rule — Import/Export Rules from File
Organizing Rule — Pause/Resume Requestly
Organizing Rule — Rule Operators
Organizing Rule — Advance Targeting
Organizing Rule — Sharing Rules
Request Modification — Map Local
Request Modification — Map Remote
Organizing Rule — Pinning Rules
GraphQL - Modify Request & Response
Import / Export — Charles Proxy Rules
Test Rules — Test URL Condition
Predefined Functions
Test Rules — Test this Rule
Mock Server
Overview
Create New Mock API
Test Mock API
Pre-Configured Mocks
File Server
Overview
Create New Mock File
Workspace
Overview
How to get started with Shared Workspace
User Roles
Managing Workspace
Public API
📓
Schema — Groups
📓
Endpoints — Groups API
📓
Endpoints — Rules API
📓
Schema — Rules
📓
Introduction to Requestly API
Guides
Inspect traffic and apply modifications from Chrome DevTools using Requestly
Know if a rule executed on the page
Debug HTTPs requests in iOS Simulator
Modifying response asynchronously
Session Book
📓
Overview
📓
Configure Pages
📓
Record Session
📓
Save Session
📓
Share Session
📓
Replay Recording
Architecture
Subscription & Billing
Billing Team
TroubleShooting
System Wide Proxy Not Working (macOS)
Troubleshooting Safari
Disable System Wide Proxy (MacOS)
Rules Not Working
Troubleshooting: Untrusted SSL certificate
 

Troubleshooting Safari

Safari does not support setting a proxy on the browser instance due to technical constraints. Therefore, we have to set up a system-wide proxy to connect to Safari. This may lead to some issues, which can be resolved by following troubleshooting steps:
Before following the troubleshooting steps, make sure you have done both of these setup for Safari:
  1. Make sure to launch Safari App from the Connected Apps modal. In case Safari doesn't open automatically, you can open it yourself also.
  1. Try opening https://amiusing.requestly.io/ after launching Safari. If it shows Failure message, then it indicates that traffic is not being intercepted by Requestly and your proxy isn't set up properly. Follow the below steps to troubleshoot the most common problems with setting up Safari.

System wide proxy does not work with VPN

Safari connection might not work with VPN because of the system-wide proxy setup. If you are using Requestly with VPN, you need to disable VPN first, then launch Safari from Connected Apps and then restart your VPN.
In our internal testing we found that TunnelBlick and the OpenVPN work well with Requestly system wide proxy running. In case you face issues working with these or any other VPN client, feel free to reach out at contact@requestly.io or raise an issue

Verify Proxy

The steps to do this vary slightly based on your macOS version

macOS 13 Ventura or later

  1. Open System Preferences
  1. Type Proxies in Search
  1. Select Proxies
  1. Check whether Web Proxy (HTTP) and Secure Web Proxy (HTTPS) are enabled or not. And the Port mentioned there matches the port mentioned on the header of Requestly Desktop App
notion image

Before macOS 13 Ventura

  1. Open System Preferences
  1. Go to Network
  1. Select Advanced
  1. Go to Proxies
  1. Check whether Web Proxy (HTTP) and Secure Web Proxy (HTTPS) are enabled or not. And the Port mentioned there matches the port mentioned on the header of Requestly Desktop App
notion image

Validate that Certificate is trusted

For Requestly to intercept HTTPS traffic, you need to install Requestly Certificate in the keychain
  • Open keychain access (Press cmd + enter and then type "keychain")
  • Select login keychain
  • Check whether RQProxyCA is present and trusted or not.
notion image

Check your Firewall

Check if you are using any Firewall software like Sophos. Firewalls generally block web proxies for security reasons and mistake Requestly as a web proxy but Requestly only runs on yourlocal device. Sending them an email will get Requestly unblocked for you.